Home › Forums › SharewareOnSale Deals Discussion › AutoStandByPro / Feb 29 2016 › Reply To: AutoStandByPro / Feb 29 2016
Hello all,
I am the sales manager for Auto StandBy Pro. First of all let me apologized for any inconvenienced this has cause to you and please let me clarify the situation.
Shortly after the promo date begun our hosting provider (where our activation server is located) has started experiencing issues. Due to these issues many users where unable to activate our software during that time. Our tech guys contact immediately our hosting provider to try and find a solution asap but the hosting provider was unable to provide a satisfactory solution in time.
As a workaround (and until a permanent solution is found) we have released an updated version of AutoStandByPro (version 2.16) that bypass the security issues and allows the software to activate successfully. Please download the new version and try activating the software again. If you still experiencing issues please do not hesitate to contact us and we will be more than happy to assist you.
Regarding the warning given by AVG please note that our software is 100% clean. Unfortunately due to its many functions and encryption mechanisms some antivirus utilities might, from time to time, detect it as a potential virus. This is a false positive. Our team has already contact AVG and has asked them to white list our application. Until they response back please ignore the warning and allow through AVG the installation to continue.
Again I apologize for any inconvenience this has caused to you. Please understand that since the issues are not located directly to our systems it takes us some time until we provide a satisfactory solution. We are here to help and if you need further assistance please do not hesitate to contact us.
Regards,
George
Sales Manager
AutoStandByPro