Ok, this doesn’t bode well with me! I thought I’d follow and send a message to this address.
Instead of getting a reply I got a non-resposive link redirecting me to nothing more than Digie’s knowledge base, an account set up for me that I didn’t want, and got put on a spam list!?!?
“A new Support account has been created for you. Click the url below to activate your account and select a password!”
The message did go on and say if I continue to have problems to feel free to contact Digie Support. I THOUGHT THAT’S WHAT MY EMAIL WAS DOING?!?!?
Well, @Sai, maybe you could disclose this next time, or provide an actual support contact!
Codi,
Thanks for your interest.
I’ve answered all your questions through support ticket. Please check and let me know if you have any more questions.
Please kindly understand that it is our support system that sends an autoresponder which confirms that we’ve received your email. You were asked to create an account, so that you can keep track of the tickets you create on our support system. A password is set to secure your information, and to make sure not everybody has access to your ticket.