[@sludgehound] It asks for name and company. On the “form” where your serial number shows, the two lines above marked name and “firm”, MY form had my email address in each line. So where the registration form asks for name, put your email and where it asks for company or firm, also put your email address. Also, you can’t copy and paste the serial number. There are two blue lines in the lower left of the registration form. The lower one says to enter the serial number… click this and your copied serial number magically appears! Believe me, it’s worth the effort as the reviews (outside of SOS) are excellent. Go for it!