Home › Forums › SharewareOnSale Deals Discussion › DiskMagik / Feb 24 2018 › Reply To: DiskMagik / Feb 24 2018
Just to counter the somewhat patronizing comments from the software publisher, the regsitration information they provided is exactly what came to my email inbox and, furthermore, after 20+ years of computer usage I have a pretty good idea how to cut and paste text. The point, as other posts have mentioned, is that the registrtion entry page/window is not appearing anywhere after starting te program.
I have installed on Windows 7 Ultimate x64, thus this isn’t strictly a W10 issue. I also opted to install the DiskMagik service during setup and it is running when I open the program. There is _nowhere_ to enter registry information. The About DiskMagik dialogue shows user “SDK Lizenz” leaving a Company field blank. There is no License Key field displayed.
Plus, it’s crashing on startup. I’m just about able to navigate to the Help menu. Any further attempts at exploration lead to the program crashing after displaying a window titled “mst Defrag” with the message “Encountered an improper argument”. The behavior is the same whether or not I navigate through the configuration wizard. I even installed again, opting for a “Repair” install, and the behavior and all observations remain the same.
I’m going to attempt a direct download from their website and see if I can enter the registration info in that that version. If not, I’ll uninstall. There are plenty of defragmentaion programs available. Rather than grousing about providing support to free customers, consider it an investment in future paying customers. If that’s a problem, better to not participate in giveaways at all. No one is asking for ongoing support, but for what seems to be a demonstrated and replicable issue.