Home › Forums › SharewareOnSale Deals Discussion › Ability Office 7 / Dec 30 2018 › Reply To: Ability Office 7 / Dec 30 2018
[@Sky] I’m sorry for your wasted time.
When installation works normally it would not usually be described as taking ages. Did you see any error messages during download or installation, or other indication things were not working as expected? It is very unusual for the installation to finish, complete with icons on the desktop, only for the applications not to run.
When you tried to run the individual applications from the desktop icons did any screens appear, or any error messages, or did nothing happen at all?
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Downloads vs Local Backup;
The installers available for download from our website will be the latest releases. As soon as an installer is retained as a ‘backup’ it potentially goes out of date. All users are able to come back to the website to download updates for their existing version as many times as they need free of charge.