Home Forums SharewareOnSale Deals Discussion ZD Soft Screen Recorder / Feb 8 2020 Reply To: ZD Soft Screen Recorder / Feb 8 2020

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Bob
Guest

Thank you Ashraf and ZDSoft!

I am having a problem recording with this software. When I try and record a file using .mp4 the only file output I end up with is 1kb in size and contains nothing. I am using Windows 10 and running as administrator.
I get the same result trying to record .flv
It records the screen using .avi but no matter what settings I have tried it will not record audio.

I don’t get any error message or anything like that, the file is always output at 1kb.
I have tried changing settings like Detect game screen and the other selections with no luck. Video is also checkmarked in the general settings area.
I know my PC will play .mp4 files because I have several of them on my PC already that play fine.

Anyone have any ideas what might be causing this?