Degoo are, beyond doubt, the worst IT company I have ever dealt with. The backup software they provide is crude and difficult to manage. Unannounced limits are introduced such as the 5,000 file upload per session limit. Not only that but they don’t provide a method to identify which 5,000 files have been uploaded so how can you upload any more? The upload speeds are dismal. Also their suggested fix to the upload problem is to use “boost mode” which consumes 40% of CPU and doesn’t improve anything. They don’t have a support service. Note that the Degoo CEO is Carl Hasselskog and you can get his attention via LinkedIn. Not a support service but it does get some attention. Finally they cancelled my account due to alleged copyright issues. How can they tell if my files have been copyrighted as the files are, supposedly, encrypted.
To add further insult each week they contact me to remind me of my favourite photo memories. This means that despite excluding me from the service they retain a copy of my data.
Anyone who does business with Degoo will come to regret it.
Suggestion to TrustPilot: Introduce the concept of negative stars. Degoo demonstrate that there is a real need for these.