Home Forums SharewareOnSale Deals Discussion CryptoBuster Anti-Ransomware / Dec 23 2021

  • This topic has 17 replies, 1 voice, and was last updated 2 years, 1 month ago by Smart PC Utilities.
Viewing 15 posts - 1 through 15 (of 18 total)
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  • #19048485 Reply | Quote
    Ashraf
    Keymaster

    Have something to say about CryptoBuster Anti-Ransomware? Say it here!

    Have suggestions, comments, or need help? Post it here! If you know of better software than CryptoBuster Anti-Ransomware, post it here! If you know of issues with CryptoBuster Anti-Ransomware, post it here! Share your knowledge with all of us. :-)

    #19050647 Reply | Quote
    Dev
    Guest

    Will not work on Windows 8/8.1

    #19050652 Reply | Quote
    Dev
    Guest

    CryptoBuster cannot be installed on the following Windows versions: Windows Vista x64, Windows Server 2008 x64, Windows 7 x64, Windows Server 2008 R2 x64, Windows 8 x64, Windows Server 2012 x64, Windows 8.1 x64, Windows Server 2012 R2 x64, Windows 10 version 1507 x64, Windows 10 version 1511 x64, Windows 10 version 1607 x64, Windows 10 version 1703 x64, Windows 10 version 1709 x64, Windows 10 version 1803 x64, Windows 10 version 1809 x64, Windows 10 version 1903 x64, Windows 10 version 1909 x64, Windows Server x64.

    #19051286 Reply | Quote
    alienware
    Guest

    UNABLE TO START THE CRYPTOBUSTER SERVICE !!

    WINDOWS 10 HOME

    #19051311 Reply | Quote
    alienware
    Guest

    windows 10 21h2

    after reinstall 3 times , not working “UNABLE TO START THE CRYPTOBUSTER SERVICE”

    #19051620 Reply | Quote
    Mick
    Guest

    This can’t be installed on my Windows 10 Pro 64 bit Build 19042! Give a Database error!? (C:\windows\installer\inprogressinstallinfo.ipi Can not open database file. System Error -2147287037)

    #19051881 Reply | Quote
    Alfred Corbet
    Guest

    windows 10 21h2

    not working “UNABLE TO START THE CRYPTOBUSTER SERVICE”, timeout

    #19054558 Reply | Quote
    leike eeeee
    Guest

    just my 2 pennies : do you have net framework 4.8 installed?, and likely run it in admin mode.

    #19057967 Reply | Quote
    Sean
    Guest

    Wouldn’t install on my Win10 PC & yes I ran in Admin mode & I have MS NetFramework 4.8.
    Useless program if it won’t install & I can’t believe it also won’t work on previous versions of Windows.

    #19061035 Reply | Quote
    Muflon
    Guest

    Should we all write all this inconveniences we’re going throught in the place where are we supposed to do it after uinstalling it, in order to have a better software given next time in next giveaway, yes we should. How then trust them again thought ? It’s not possible

    #19061349 Reply | Quote
    Smart PC Utilities
    Guest

    [@alienware]
    From CryptoBuster page:

    “System Requirements
    Microsoft Windows 11 v10.0.22000 and later.
    Microsoft Windows 10 2004 and later (32-Bit and 64-bit).
    Microsoft .NET Framework 4.8”

    #19061571 Reply | Quote
    Smart PC Utilities
    Guest

    [@alienware]

    [@Alfred Corbet]

    [@Sean]

    [@Muflon]

    Firstly, I would like to deeply apologize for any inconvenience this issues may have caused and please be informed that this is the first Beta of CryptoBuster so there will be likely several software issues.

    Regarding the error “Unable to start the CryptoBuster service.”; this may be due to an unhandled exception that occurred when starting the CryptoBuster service, or the software installer was unable to create the service in the first place.

    Please make sure that there are no errors that occurred during the software installation, and your anti-virus software did not interfere with the CryptoBuster installer – CryptoBuster is relatively new software that is why security solutions will likely flag it as malicious –

    To narrow down the causes of this error:

    1. Make sure that the CryptoBuster service was successfully created by opening the CMD then typing the following command
    sc query cryptobustersvc

    If the service was successfully installed, there would be information related to the service, otherwise the error message “The specified service does not exist as an installed service.”

    2. Make sure that your anti-virus software is not blocking CryptoBuster.

    3. Enable the CryptoBuster Debug Mode that will give us more details about this error:
    a. Open the Registry Editor (Type regedit in the Run dialog box).
    b. Paste the following registry location Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Smart PC Utilities\CryptoBuster .
    c. Create a new DWORD-32 value and name it DebugMode and set its value to 1 .
    d. Make sure that CryptoBuster is not running.
    e. Start CryptoBuster, and after the error message close the application.
    f. In the File Explorer, navigate to C:\ProgramData\Smart PC Utilities\CryptoBuster\Logs .
    g. Send all generated log files to us (Via support ticket or [email protected]).

    4. Get more error details from the Event Viewer
    a. Open the Event Viewer (Type eventvwr in the Run dialog box).
    b. Select Windows Logs > Application .
    c. Select all events with Source of Windows Error Reporting, Application Error, .NET Runtime, and CryptoBuster .
    d. Right click on the selected events, and click Save Selected Events.
    e. Export the selected events as evtx file and send it to use.

    #19064121 Reply | Quote
    BreMM
    Guest

    So this is not even a properly tested finished program but just a Beta? Holy shnikeys.

    [@Smart PC Utilities] No offense but guiding users through the Windows registry to generate some silly debug logs sounds hilarious. You should overthink how that works and implement a simple button in the programs own settings to accomplish that.

    I don’t even want to try this “software” after reading it is just a Beta, lol. I’m not a Beta-tester.

    But thanks for the offer.

    #19064156 Reply | Quote
    BreMM
    Guest

    Also i don’t know who exactly is to blame that “Beta” is not mentioned anywhere on the offer page but i think that is critical information that SHOULD be put somewhere for everyone to see clearly. Not everyone wants to waste his time with “Beta” software nor deal withj consequences due to it being Beta.

    So Ashraf, if you read this, maybe think anout it, it could aswell be that the vendor didn’t even give this pieve of information but like i said, i don’t know who is to blame for that info missing.

    #19064164 Reply | Quote
    BreMM
    Guest

    Excuse my typos, i was in a rush mode but then again.. xD

    Also i don’t know who exactly is to blame that “Beta” is not mentioned anywhere on the offer page but i think that is critical information that SHOULD be put somewhere for everyone to see clearly. Not everyone wants to waste his time with “Beta” software nor deal with consequences due to it being Beta.

    So Ashraf, if you read this, maybe think about it, it could aswell be that the vendor didn’t even give this piece of information but like i said, i don’t know who is to blame for that info missing.

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Reply To: Reply #19064164 in CryptoBuster Anti-Ransomware / Dec 23 2021