If you have any issues with SyvirSen the following may help you….
Inaccurate 3D model.
SyvirSen builds a 3D model of the target PC based on Windows WMI data.
If this data is incomplete or wrong this will be reflected in the 3D model.
PC vendors don’t always supply complete WMI data….
Inaccurate hardware inventory
SyvirSen makes an inventory list of the target PC based on Windows WMI data.
If this data is incomplete or wrong this will be reflected in inventory list.
Inaccurate diagnostics information.
SyvirSen receives diagnostics information from target PC based on Windows WMI data.
If this data is incomplete or wrong this will be reflected in the diagnostics information produced by SyvirSen.
Please check your network connections. (Message)
Check that your computer is part of a LAN. You need to make sure local computers on the network are visible on the LAN.
Access denied to (IP ADDRESS) (Message)
This is releated to problems accessing WMI services on the target P.C
1. WMI Services are not running on the target PC.
2. Remote Desktop service not running.
3. Firewall blocking SyvirSen.
Support pages for SyvirSen
http://www.syvir.com/Support/sen/Default.aspx