The real issue of this program is that Tenorshare the developer of this program has NOT updated this very ancient program since March 2017 and that is the main reason many users who are running Windows 10 are having a lot of issues with this very old program version.
Tenorshare must get off their lazy behinds and release a new and better version that will be fully compatible with Windows 10.
Until then just skip over this bad and poor old version.