I fully agree with all the negative posts here and this is from experience. Furthermore, there is a test/review online I read not a year ago showing that ZAL is NOT all it’s cracked up to be.
Note to Greg Nagley: I have also experienced Google’s (no surprise there) nonexistent pastebox. This was when using an older FireFox; problem solved by going to a different browser – the Captcha becomes easier too. Note that I am not advising a browser upgrade as I am now in Day 3 of trying to get my new FF to work :/