[@Reg Pellow] I only can guess, but hope you’ve already received the key. If not, please look for it in your SPAM folder. If it is still not there, contact us via https://www.filterforge.com/contact/ We’ll find your request and resend you the key manually.
As for the desktop icon, Windows officially do not recommend applications to create the shortcuts by default. So we do not do this. You can do it yourself: just go to Start menu -> All programs -> right-click Filter Forge 5 -> choose Send option in the pop-up menu -> choose Desktop (create shortcut). Here, you have a Filter Forge shortcut on your Desktop. This instruction works fine for Windows. If you have Mac, just let me know.