This is one of the worst German company,(know them for about 15 years now!), they changed names but the tactics are the same. You have to write 10 emails back and forth and build up a lot of anguish with this guys! There are FREEWARE programs better than this, they only change the interface and bells and whistles and watch out for updates that RUIN your Giveaway license in less than a month. My 2c.