Had that issue too after Registering new account. Site sent email link to address but then clicking email link to confirm I got a Registered Ok at site, but failed Login (invalid acct). Online chat, thanks Norman, at site corrected it all. Be patient because maybe bit overload since most actions seemed to lag unusually long time. That goes too for part where you go to get the small download license file. After clicking Purchase it may hang a bit. Second try worked after a few seconds. Installed to D internal drive. If put into an existing Folder be sure to also add a name for the whole program else it will dump its goods into the root of Folder even though installer shows: Folder\ Better to make: Folder\Vole As to program, well quick look seems pretty basic and easy enough to follow. On first run it does a check of your OS to be sure it is compatible with Vole and anything needed for full use (like it side optionally install Acrobat Reader).
Windows 10 seems fully accepted. There’s a heavy $discount during Promotion if want to host with Vole.
Not sure how much I carry on with this one but glad for look-see.