I just find this software to be the most badly designed software imaginable.
As others have stated, you need to download a huge trialware program, install that and then FINALLY download the promised software.
Every time you open the software you need to jump through hoops just to use it, really awful.
Instead of enticing me to use their other software they have in fact put me off their entire lineup. IF they had just given the MP3 software as a standalone and it worked well I might have been curious to discover their other offerings but unfortunately I am installing this crapware!