I downloaded and followed the instructions as per registration and installation and the application run on the computer, but it does not accept my log in information even after having gone thru the process and verifying that it was correct. It seems that the software is bogus or a malicious software. Because even as I try to uninstall it, it brings up a pop up saying that it cannot uninstall. so I have to manually and forcefully uninstall it.
Kindly look into this, because I have downloaded softwares from your site before and never had this kind of issue.