@XenArmor Support Team:
In one of your responses to a comment above, you state that “Upgrade is needed only for (Enterprise Edition) advanced features like recovery from external disk, registry file, remote computer, command-line version etc.” On your website, there is no “Enterprise Edition” listed. The Windows Product Key program that has a price of $29.95, which is the same price of the program offered on Sharewareonsale, states:
“Recover serial keys from remote computers in your network”
“Recover from registry files/external disk/windows folder.”
That contradicts what you claim is available in the “Enterprise Edition” and requires an “Upgrade” in order to have those features. You are claiming two contradicting things as both being true.
The registry file is where a lot of software keys are stored, so does the program you offer here on SoS require an “Upgrade” just to get those keys?
When rebuilding a system, and re-installing programs, often the Product Key is on the old drive, which is attached as an external drive in order to access the Product Keys. Does the program you offer here on SoS require an “Upgrade” to get keys stored in an external drive?
It looks like the common requirements of a Product Key Finder program are the very things that require an “Upgrade” for your software.
Also, your response to any software that the program does not find the key, is to send the information to your company, and you will respond with help to recover the key. Aren’t you supposed to be the recovery key experts? Why put the burden on the user?
There should be only a few brand-new programs that you might not be aware of yet. All other common programs should already be included.
You do not state that the results you find for these users will be added to the Windows Product Key Finder program for future users, so I suspect that users are adding to your other product databases, and having to pay for the privilege as well. Don’t make the users the guinea pigs to build up your software.
Develop a decent program, publish your changelog with dates and version numbers, be consistent with edition names, advertise it fairly and at a reasonable price, and then you will have users spreading the word how great it is rather than having people point out its deficiencies.