You seem confused: I in no way suggested that you should have submitted a review but merely suggested why AC might have ignored your comment (which you seemed to believe merited a response from them).
As for Perfect PDF (which was hardly the first recent instance of your dyspepsia), now that I’ve read all the comments there in detail my suspicion is that the only problem people had with following the relatively simple SoS installation instructions was that they did not include the warning that while Microsoft’s File Manager presents the content of .zip files as if they were in a normal sub-directory the contents DO NOT ACT as if they were in a normal sub-directory hence if you execute the setup.exe file inside the .zip (or after extracting only it from the .zip) it does not see the rest of the content of the .zip which may be required for the installation to succeed.
I now see that @Gary made that clear before your first response to him (and before I made the same observation later). Were you too righteously indignant to bother reading them? If so, your earlier statement “If anyone here can share how they got it working, great … what, nobody can share how they got it working, oh my” strikes me as downright incompetent given that @Gary had already done precisely that.
All in all, hardly a good advertisement for the wisdom of crowds.