“I have the same problem that Fulgura”
While “Fulgura Frango” wrote
“… I entered my e-mail and Ashampoo password …”
Don´t´you notice the IMPORTANT difference… (“Ashampoo password” vs “Product key”) ???
You can register with a 2nd e-mail address at ASHAMPOO and than will get a 2nd (different) key (after having gone through the registration process at the ASHAMPOO homepage – and than will get a 2nd (different, NEW) PRODUCT KEY (similar to this example: ABC12-DEF34-GH567-IJK89…)
BTW: Your key(s) are as well listed IN YOUR ASHAMPOO ACCOUNT(s)! …