I agree with Sean above, program registered and I chose not to get the 12 months free of update. I don’t think this should matter. I plugged my portable drive in that I want to recover, it didn’t recognize it. So I thought oh well; Then I thought, hey, it doesn’t even show my other two that are connected and working. I believe this give away today needs to be fixed. Sorry Ashraf, not your fault. Thanks anyway.