[@wayne kroncke]
Hi,
Thanks for your interest in Winxvideo AI. The program can run on Windows 7, 8/8.1, 10, 11 (64-bit version supported). Regarding the problem you encountered, could you kindly uninstall Winxvideo AI firstly and then download & install it for a second time?
If there is still any question, please contact our support team [email protected] for detailed assistance. Thanks for your understanding.