I installed Disk Master Professional v7.2 on my computer which is running an unsupported Windows/7 and I had installed Disk Master Professional v6.0 previously.
During the installation, Disk Master Prof ran into an error while trying to uninstall my older version (version 6.0) with the following message:
Runtime Error (at 125:2056):
Access violation at address 77E92AC2 in module ‘ntdll.dll’. Read of address 00000020.
Later on, at the end of the installation for v7.2, I got another error message:
Runtime Error (at 115:2952):
Access violation at address 77E92AC2 in module ‘ntdll.dll’. Read of address 00000004.
I am wondering if anyone else gets similar runtime errors?
I would appreciate if someone can help me understand what has happened? As far as I can tell, my older version was not uninstalled successfully. But it disappeared from the list of installed programs and Features in the Windows Control Panel. I am puzzled.