When I first installed version 2.0 from a giveaway I found it impossible to download the AI models… I found the only way to download was to download the current version… was 2.5 at the time, install it over 2.0 and start the download of the AI models in that and then re-install the giveaway over 2.0 and from then onward the AI models could all be downloaded and everything worked as well as it does. It’s as if 2.0 fails to do a DNS lookup of the AI models server and 2.5 did so once the DNS value was cached by windows it all worked or maybe cloudfare or similar protection set a cookie with 2.5 that the re-install 2.0 then re-used. If all else fails give it a try… don’t forget the SOS license will only work with 2.0 not any upgrade so ignore the upgrade available notification in the top right title bar of the window if it’s there after you got it working.