Home › Forums › SharewareOnSale Deals Discussion › VideoProc Converter AI / May 15 2026 › Reply To: VideoProc Converter AI / May 15 2026
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Unfortunately this version starts with an error message on my Windows 8.1 and then stops working.
I get a white Window with the message “The current system version does not support this function. Curiously is preview of the program shown in the taskbar, but it does not show in a window or full screen and can not be closed.
An older version of the installer v7.7 from another giveaway gives another error message:
missing api-ms-win-core-heap-l2-1-0.dll
Previous version 7.6 worked fine without any errors. The Trial versions 7.9 and 8.5 also work without error messages. So the failure is in this version 7.7.
