I am having the same problem as Terry and consuella’s friend at work:
Install went fine. From program created “free” account. Received and responded to verification email. I can log in to the site with the credentials used from more than one computer. My account shows No Devices. Attempt to Sign In from program, even after closing and reopening several times. Using same credentials which work for website, the program Sign In box responds with “Invalid login or password.” So the program remains as a trial. I removed the Free Giveaway License on the website and reentered it. It is accepted. Restart program and try to Sign In. It again rejects the sign in.
What gives? Help!