I’m growing weary of all those “corporations” pushing out critical software, and not even feeling they have an obligation to tell their proepective customers who they are. We don’t know zilch about “Inv Softworks”. We don’t know who owns it, who manages it, when it was established ; we don’t have an email, an address or a phone number ; heck, we don’t even know in what country they are.
There’s no such information to be found on their website. If I’m going to encrypt precious files with some program (and therefore risk losing them forever if I can’t decrypt them), I need to have a modicum of trust in the company providing the software. I also need to have a full-fledged manual, or comprehensive online help : there’s no such thing on their website. The short, purported “technical papers” which are offered are not a substitute for this, and I’m not sure they even qualify as technical papers.
For such software, I’d also need to have a public forum, where I can ask for assistance, read answers to previous questions, and evaluate the developers’ qualifications and readiness to help by examining their answers. A blank, mysterious online form for assistance, which I have no way to know whether it will even bring an answer the day I will need one, does not fill that void.
A quick online search for Inv Softworks brings up a hex editor named Flex Hex, developed by a similarly-named company. The only information on that website is a 1999 foundation date and a PO box address in Seattle, USA. However, the search also brings up a file and security certificate database referencing a company with that name in… St Petersburg, Russia.