ArtScope / May 13 2017

[Dmitri]

Christoph wrote:

Hey i registered with my provided key under the 100 year option and it worked, but my license expires in 2 months? Please get back to me thanks.

Send ma screen shot About (press I on sliding toolbar)

[Dmitri]

[@Lois]
Send me ArtScope.log – Ctrl+Alt+1 and
AppConfig.xml – Ctrl + Alt + 2

[consuella]

The setup file contains a Suspicious_GEN.F47V0314 which is also known as Trojan.Disfa.Win32.10634

I know, I know, I am going to hear that it is a false positive. Yet many an expert warn against treating “false positives” too lightly.

Thank you very much but I will pass on this offer until this issue gets fixed.

Regards,

consuella

[Dmitri]

[@consuella]
URL: http://helpsoft.ru/download/oneclickhelp.zip
Detection rate: 0/64
Date of analysis: 2017-05-14 14:44:51 UTC (0 minutes ago)
Try youself – https://www.virustotal.com/

[Dmitri]

[@consuella]
URL: http://helpsoft.ru/download/artscope.msi
Detection rate: 0/64
Date of analysis: 2017-03-29 05:49:19 UTC (1 month, 2 weeks ago)

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[consuella]

[@Dmitri]

Thank you for your kind reply, much appreciated. I did check the setup file with VirusTotal before posting, and it shows Suspicious_GEN.F47V0314. What is your take on it?

Regards,

consuella

[Dmitri]

[@consuella]

Download url and tested url – URL: http://helpsoft.ru/download/artscope.msi – TRY now!

[consuella]

[@Dmitri]

Thanks again, Dmitri.

Unfortunately, whenever I try reaching your site I am getting a message saying “ERR_CONNECTION_TIMED_OUT”.

Also, I am now guessing that the issue I have raised has nothing to do with your original setup file.

Regards,

consuella

[consuella]

[@consuella]

After several tries I WAS able to download the setup file directly from your site, but-unfortunately- it too contains that Suspicious_GEN.F47V0314 which is also known as Trojan.Disfa.Win32.10634.

Anyway, thanks for the offer but I prefer to be safe than sorry.

Regards,

consuella

[Dmitri]

[@consuella]
What program have you checked?

[consuella]

[@Dmitri] Sorry, Dimitri.

I was too busy, to timely answer your question.

The setup file, which I got following the URL you gave it above is artscope.

The Suspicious_GEN.F47V0314 warning about it I got from VirusTotal scan.

Regards,

consuella

[Leo]

Is there an offline installer for the entire program instead of the re-director?

[Dmitri]

[@Leo]
http://helpsoft.ru/download/artscope.msi

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