log of my support request says it all !!!
Sylwester Today at 12:34

consistent crash on every start since the 1st time this issue has manifested itself

multiple crash logs attached

d258988c-c36f-4901-a482-2f52f8ac5a06.zip (800 KB)
7f0edb64-0047-4c06-8631-9bdca27a5de9.zip (800 KB)
b01aacbe-7704-4e45-8bff-d383be3abe21.zip (800 KB)
2bb6b20e-5fad-43c7-9639-3c93bd6602a0.zip (800 KB)
0a05fa49-f8b1-4755-ad56-e2e61c1c3afc.zip (900 KB)
546c4a67-5724-4feb-9913-caed7c8bd1bd.zip (800 KB)

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Seth Today at 15:28
Hello Sylwester,

Thank you for writing. The cause of the crashing of DxO OpticsPro 9 is that this version of OpticsPro is not certified to run on Windows 10. The current version of OpticsPro, v11, is certified to work with Windows 10. We therefore recommend that you upgrade to the latest version of OpticsPro to get full compatibility with the newest version of Windows. OpticsPro 9 is certified to run on Windows Vista through Windows 8.1. You can purchase a copy of OpticsPro 11 through our website at

https://shop.dxo.com/?CountryShow=International

Thank you for contacting DxO Customer Support and please have a good week and a happy holiday season. If you should need additional assistance with other program related issues or have any other questions, please do not hesitate to use our online support system to open a new ticket.

regards,

Seth
DxO Support Team
Avatar
Sylwester Today at 16:20

i have to congratulate you on this scam the its truly brilliant “give away” an old version that isn’t compatible with current windows with no warning in order to lure customer to “upgrade” to your newest version for 79 pounds.

Bravo truly ingenious So ingenious in fact that ill have to make this public on social media lol

Hi there,
Program downloaded and the activation key received. Firstly Google email box classified activtion key email as offer and I could not find it.

Program works perfectly. Thank you!!!

Regards,

please translate! Bạn hãy xem phần quảng cáo(advertise) trong email

Well, I got a bit farther, but still not getting a proper license code.

Since the target computer is not web connected,
I pasted the link http://activation.dxo.com/Forms/activatelicense.aspx?LID=3

and now typed in my code “DGTLCM2017”
but don’t have a file to upload for
the last question.

What do I do now ?
Think I still need the license / reg code
Thank you.
David
PS I was wrong on my length estimate in my earlier note.
Registration only wants a 20 digit number – not 25.

[@Nick H] hub file is unsavory.

Always nice to get a freebie and delivery was easy. Looking forward to trying it out.

hi i can download the program but the free code is wrong ! i can’t use it