[@Aisha Hashmi]
You said:
>”It says a 16 digit code will be sent to me but the code I got, on the page and in the email, is only 8 digits long.”
Take another look at the reference to a 16-digit code. Nowhere does the offer state that a 16-digit code WILL BE SENT TO YOU. Instead, it refers to a 16-digit code that will be sent to them (Soft Xpansion) when you register/activate the software. The 16-digit code is the “Hardware key” for your computer. The software is licensed per computer, so that is how they know which computer matches up with the e-mail address. Soft Xpansion is stating that the hardware key is the only thing that is sent to them (no other information is needed). The 8 digit code is the correct one to use for activation. Hope that helps.