Gosh [@Gary], we’re spending an incredible amount of writing NOT about the functioning of the Soft-Xpansion Perfect PDF 9 Editor program itself.
That’s a clue.
Enough said .. because there is nothing so many of us CAN say about the program, because we ain’t got it.
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To your points, in random order:
– I’m not much for “credentials”, having seen comments like “… I have a higher IQ/degree/PHd/older-than-you …” crapola that mean absolutely nothing, and comes across as the meaningless braggadocio it is, the only thing that matters is accuracy, regardless of the supposed credentials of the speaker ( and what would a dueling of our credentials produce, a working piece of software? I do not think so ). I also ignore voting in comment threads, as voting is also absolutely meaningless.
– I laid all failures at the door of the vendor, all failures were off my computers, and at their end, the SOS offer collapsed at licensing, all but one attempt to do their email route failed, and the one email return was so non-specific that I have no idea which computer it’s supposed to “authorize”, and the trial installation downloaded direct form the vendor aborted with a “you must …” and it exited without installing a trial … no, I do not have to do anything, I’m done. I never claimed the software does not work, because I never got to try the software, I identified that the vendor does not work, and I wrote that I do not fix vendors. An installation self-exiting is just that, it will not install, the vendor’s trial tanks with a “you must do something” error, and as I wrote, no, I do not have to do anything, I’m moving on.
– We all appreciate free stuff, and we each have our preferences for new or old or whatever, I personally prefer current stuff that the vendor wants feedback on as they develop it, so we all move forward together, I hardly see the function in giving feedback on a program the vendor has already tanked and moved on from, but I do appreciate the occasional “close enough”, such as HD Sentinel where a prior version is fine for me, especially when newer versions are only to address the Windows 10 POS Phone Operating System, but this has nothing to do with Soft-Xpansion’s Perfect PDF 9 Editor, this is just a general point-of-view I share if vendors care to see who we are.
– I told folks to rip it out instead of TRYING to get it to work, because it does install, it just won’t work, not even in trial mode, so why bother, especially when the vendor doesn’t care, as exhibited in their “take it off the discussion thread and email us instead” – no, I only do things in public on the discussion board in plain and inclusive view of everyone else, that’s what a discussion board is for.
– Yeah, the “key” from SOS is merely the receipt proof-of-(free)purchase to tell Soft-Xpansion that our subsequent request to license-up our installation is legit, then Soft-Xpansion trips over themselves and falls face-in-the-dirt over hardware licensing. I haven’t seen hardware licensing since, I dunno, IBM mainframes? Especially not in the PC marketplace for pedestrian PDF editors, the PC marketplace where computers get swapped out so frequently that hardware licensing is probably the best way to alienate end users I can think of, and if alienating end-users was Soft-Xpansion’s goal, then they nailed it.
– I LOVE your “boo hoo hoo” paragraph explaining how simple it is … and is … and is … and is … and is … ( oh, c’mon, how many ore steps in “it’s simple” ? ) to collect everything Soft-Xpansion themselves need to … oh, wait a minute, I already have the program installed, and it will not work, not even in trial mode, and Soft-Xpansion “needs” more? And they want me to collect all that “more” for them, from here, and there, and hand-type, and hope something happens, eventually, should I wait or should I go, will it be immediate during my installation session, or will it arrive hours or days later, or never ( never say never, “not yet” is the case for me – and why, I dunno, should I troubleshoot the email failure, too? )? Seriously? Do they think this is a way to expand their client base? Your use of the key file was as ( non ) simple as your ( non ) simple description of assembling the ( non ) simple email – that is, both were convoluted and without controls – and you claimed all of that was simple, so simple that Soft-Xpansion can’t even do it themselves, oh my … and their program promises what level of programming skill if they can’t even get over this supposedly simple first hurdle? You gotta re-read your 2 paragraphs there, they’re great reading, you take forever to describe the steps to get things working, with unknown wating for a response form Soft-Xpansion in between, and say, essentially, “see how simple?”. Yeah, no, but thanks for putting us through the pain of not only how simple it isn’t, but how Soft-Xpansion thinks, or doesn’t.
– SOS had two phases of downloads for this offer, one before and one after their fix, and SOS told us to re-download to try again, plus we can re-download anytime for any reason, just to see if later-in-the-day versions are different, and we can always log in as another user anytime because, hey, some of us live with other users, so there might be more than just two or more computers involved, but there might also be more than two or more actual real live people involved, none of which is germane to the failures of Soft-XPansion themselves.
– Your explanation that Soft-Xpansion expects a computer to be used by a variety of people, so they license computers, makes sense, and is exactly the mainframe mentality that completely contradicts your own assessment that nowadays in the PC world only one person uses a computer, so, neither you nor Soft-Xpansion can get this straight – SOS is not the corporate enterprise where Soft-Xpansion is selling to a purchase-order department, and then having their software installed by the tech support staff, for any number of end-users to queue up and use on one terminal PC … thank you for exploring this and sharing how Soft-Xpansion has completely and totally missed who the SOS customer is.
– I know that any Adobe Acrobat Pro beats Soft-Xpansion PDF 9 Editor because Adobe Acrobat Pro has OCR, and Soft-XPansion does not, hence my comments, in context – my seeking for OCR as my ONLY reason to investigate Soft-Xpansion’s offering.
– I appreciate folks struggles with Adobe’s “giveaway” of licensed CS, a topic best served elsewhere ( but of course there is no way to activate software that needs a response from the vendor, such as Soft-Xpansion, that’s why Adobe gave away versions that do not phone home … but seeing how Soft-Xpansion chokes when trying to phone home, maybe Soft-Xpansion thinks that because Adobe turned a deaf ear to requests for licensing authentication over the web, maybe it’s a good thing? ). “Adobe registered” means signing into [ Adobe. com ], that is all, anyone can do it, it’s free.
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More importantly … nothing to say about the Soft-Xpansion Perfect PDF 9 Editor, I see.
Me neither.
Look, [@Gary], I really do appreciate urinalysis of my posts, and I’m especially happy that you apprently gamed Soft-Xpansion’s locking system by getting two installations out of one SOS receipt, kudos, I am not worthy.
Thanks for exploring this and sharing.
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