I received a message saying my download had completed (and if not, I could download from the site). On that same page I received a key — but, nothing ever downloaded. When I go to the site to download (this is after I signed up for an account), all I get is the option to use a web app. Is this JUST a web app? It’s fine if that is the case but I’d like to know. I’m searching my computer for where the app downloaded and I find it nowhere.