[@san] Dear San, so sorry for the inconvenience this brings you. We just sent the feedback to our technician and the issue is fixed by now, please reinstall the program and you will be getting the latest fixed version, then log into your registered free account and click “activate VIP” at the account interface & enter the activation code you received from this giveaway, and you will be then enjoying all the program features. Please make sure not to click the log out button as means exit your VIP account. For any further issue, please contact support@apowersoft to get faster reply. Thank you!