Downloaded OK. Installed OK. Immediately after install, program opened with a window that said “Your VIP account has already expired”. Closed that window, clicked on person icon in upper right and a window opened that had an “Activate VIP” button. Clicked the button and window opened to input “activation code”. Sample code shows four sets of four characters separated by hyphens. License key given in email has four sets of FIVE characters separated by hyphens. Entered key and result was red “Failed to activate”. This result was the same with install file from SOS and also the install file downloaded directly from AceThinker