Below is the email I sent them:
I found your software program “SuperLauncher” on the SoS website, Link below:
A few days ago I registered and applied for the complimentary registration code but did not receive one. I made sure to also check my Gmail’s “Spam” folder to make sure that it didn’t go in there but I found nothing. Could you please investigate what happened? I would really like to take advantage of this offer and try out your software!
Thank you for your time and efforts!