Dear All
If you have Windows 7, 8 or Vista and the add-in still not showing on excel ribbon or not installed correctly, then please try the following:
1. Go to Control Panel -> Add or Remove Programs and uninstall the add-in.
2. Right-click on the .rar folder with the product files and select to extract all.
3. Open the extracted folder, right-click on setup.exe and choose to run as administrator:
If you don’t have the option Run as Administrator, please make sure you unpacked the .ZIP folder with the add-in’s files.
4. Follow the steps of the Installation Wizard.
Open Excel and check if the add-in appeared under the Dose tab.
Please note, it is important to select the Run as Administrator option even if you are logged in as Administrator and have the Admin rights on your PC.
If the above solution did not work, then try the below one:
Please try to do the following:
1. Make sure the add-in isn’t disabled:
– Go to Excel File -> Options->Add-ins
– Select “Disabled Items” from the “Manage” drop-down list at the bottom of the window and click Go.
– If the add-in is in the list, select it and click the ‘Enable’ button.
2. Make sure the add-in loads correctly:
– Go to Excel File -> Options->Add-ins
– Select “COM add-ins” from the “Manage” drop-down list at the bottom of the window and click Go.
– Find the add-in in the list.
– If it is unchecked, check it and close the “COM Add-ins” dialog.
Please let me know if you still have any issues.
BR
Support team @Zbrainsoft