[@AlomWare] Thanks for the reply Paul. I always check sites like Softpedia for reviews on software offered by sites like SOS if I’m not familiar with the program. I’ve seen good reviews for Actions and was very interested in finding out more by trying it. I did disable software that I thought might be conflicting – anti-virus/malware and other software like SpyShelter, all to no avail.
I didn’t try installing in safe mode, it was an option I’d considered but I had no more spare time to do that, I’d already spent several hours trying to get it to work. I might try that tomorrow, today I have no time free.