[@Phil K] Dear Phil, Thank you for taking the time to provide us with your feedback.
We assure you that Genie Timeline 2016 (GTL 2016) is fully compatible with Windows 10. So, if you are interested in troubleshooting the issue you were having with GTL, please feel free to contact us at email@example.com, providing us with a brief description of the issue. We will gladly assist you.
Robin Scott / Genie9 Team