Feb 17, 2017 at 12:03 am #7191879
Have something to say about Genie Timeline Home 2016? Say it here!
Have suggestions, comments, or need help? Post it here! If you know of better software than Genie Timeline Home 2016, post it here! If you know of issues with Genie Timeline Home 2016, post it here! Share your knowledge with all of us. :-)Feb 17, 2017 at 5:49 am #7194396
There’s a typo on the link to the Genie9 website.Feb 17, 2017 at 5:53 am #7194418
Well, doesn’t work in Windows 10 for me anyways. Didn’t start backing up, said restart and follow instructions. Restarted, and now the prog won’t open at all. UninstalledFeb 17, 2017 at 8:31 am #7195608
Sorry, but how do you register this software? I received the email with the serial number, after installing the program goes right to a setup series of steps and I don’t see how I can register/enter the serial number.
I had an earlier version of this software I purchased a number of years ago. I stopped using it for some reason I cannot recall and cannot find my registration information to see whether it is still good for this update.
Thank you for the opportunity to have another look at this software.Feb 17, 2017 at 10:38 am #7196363
Can I download the installer and get the key but then use it at some future date – or must I download and use the key before your download expires?
DanFeb 17, 2017 at 10:41 am #7196371
Ooops! Let me rephrase to be clearer:
Can I download the installer and get the key but then INSTALL it at some future date – or must I INSTALL with the key before your download expires?Feb 17, 2017 at 8:32 pm #7198226
Does anyone know if this will replace the Windows backup restore? Or if backup/restore even exists on Win10? I had a similar program in the past which repaced the backup/restore, and when the program itself didn’t work, I had no restore capabilities.Feb 17, 2017 at 11:59 pm #7198686
Very good and helpfulFeb 18, 2017 at 2:55 am #7199861
If you select everything to backup with this software and have multiple backup points and decide to restore to a point say a week ago, does this software restore everything and remove the files on your hard drive after that date?
By that I mean for example : “Less say I install a program I don’t want or something that has a virus, if I restore from a restore point 1 week earlier will this REMOVE that program from the hard drive all together? Or will it leave it on the hard drive as a junk file that is just taking up space?”.Feb 19, 2017 at 3:10 am #7206787
[@Adam] Hello Adam, Thank you for taking the time to provide your feedback.
Could you please provide us with the link that includes the type?
This will help us correcting it.
Thanks in advance,
Robin Scott / Genie9 TeamFeb 19, 2017 at 3:14 am #7206828
[@Phil K] Dear Phil, Thank you for taking the time to provide us with your feedback.
We assure you that Genie Timeline 2016 (GTL 2016) is fully compatible with Windows 10. So, if you are interested in troubleshooting the issue you were having with GTL, please feel free to contact us at firstname.lastname@example.org, providing us with a brief description of the issue. We will gladly assist you.
Robin Scott / Genie9 TeamFeb 19, 2017 at 3:16 am #7206849
Robin ScottFeb 19, 2017 at 3:20 am #7206883
[@dan] Dear Dan,
The activation key (Licence key) of Genie Timeline (GTL) does not get expired, so you can use it later in the future if you do not want to start with GTL now.
Robin Scott / Genie9 TeamFeb 19, 2017 at 3:25 am #7206947
[@Rich] Dear Rich,
Regarding your concern; yes, there is still a Backup and Restore option in Windows 10.
Also, please be informed that Genie Timeline 2016 (GTL 2016) does not replace the Windows Backup and Restore.
Robin Scott / Genie9 TeamFeb 19, 2017 at 3:27 am #7206966
[@Enrique] Dear Enrique,
Thank you for taking the time to send us your feedback.
We are glad to hear that you found Genie Timeline (GTL) good and helpful :)
Robin Scott / Genie9 Team