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Gary
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When started, the program crashed with an error message:
The instruction at “0x0079dbd0” referenced memory at “0x00000000”. the memory could not be “read”.

After clicking OK, a second error dialog displayed:
The exception unknown software exception (0x000000fd) occurred in the application at location 0x00a92d41.

If the program has a problem doing anything, it should not crash, it should provide an error message to inform the user what to do to correct the issue.