Charles L Jackson
I have tried to download this program at least 6 times, 3 on each of my 2 computers, both win 10 64 bit and it gets about 25% installed and I get “A. file installation error occurred: -2147024894 Feature: Required Components Component: on1 Palette” Each time it is a different component “ExtrasCommonAppData” I didn’t copy the rest but it is always approximately at 25% of the Installation. The download goes along OK. I have on1 Effects 9 and had no problem. Can you assist?