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Firstly On1 crashes when loading a picture, and trying to remove this software is a real pain, To uninstall it again you need to deactivate it which must be done within the program BUT since the program crashes before you can actually open and access the menu its very difficult to remove this. I had to use system restore to get rid of it.
So be careful when installing this or don’t install in the first place.
To sharewares defence I don’t think they can be blamed for this as its the installer that is faulty.
I have tried to download this program at least 6 times, 3 on each of my 2 computers, both win 10 64 bit and it gets about 25% installed and I get “A. file installation error occurred: -2147024894 Feature: Required Components Component: on1 Palette” Each time it is a different component “ExtrasCommonAppData” I didn’t copy the rest but it is always approximately at 25% of the Installation. The download goes along OK. I have on1 Effects 9 and had no problem. Can you assist?