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[@Clancolin] Dear Clancolin, so sorry for the issue, in this case, please update your ie explorer to the latest version, then relaunch the program and try out the registration again, making sure the network is working properly. If you are still having problem with it, please contact [email protected] directly and provide the email you want to register with, we will help you from there. Thank you!
[@Mord] Dear Mord, after the registration, please make sure to use the license key you received from this giveaway to activate the account as VIP, if you click the Log out button at the account page, then it means you exit the VIP account. However, if you have already activated the account and let it stay login status, but still getting the trial version, please send [email protected] the email you used for the registration and we will check it for you. Thank you!
[@JSG] Dear JSG, the right steps are:
1. Register a free account on ApowerREC and log into the account.
2. Click the activate VIP button at the account interface and use the code you got from this giveaway to activate it as VIP.
3. Once activated successfully, you should see a crown icon on your avatar and the license is valid till next year.
4. As long as you make sure the account is in VIP status and not click the log out button at the account interface as this will make you exit the VIP account, you will be enjoying the entire program.
For any further issue, please contact [email protected].
Thank you![@Bill] Dear Bill, please refer to the steps below:
1. Register a free account on ApowerREC and log into the account.
2. Click the activate VIP button at the account interface and use the code you got from this giveaway to activate it as VIP.
3. Once activated successfully, you should see a crown icon on your avatar and the license is valid till next year.
4. As long as you make sure the account is in VIP status and not click the log out button at the account interface as this will make you exit the VIP account, you will be enjoying the entire program.
For any further issue, please contact [email protected].
Thank you![@Robert Bellowtz]
Dear Robert, please refer to the steps below:
1. Register a free account on ApowerREC and log into the account.
2. Click the activate VIP button at the account interface and use the code you got from this giveaway to activate it as VIP.
3. Once activated successfully, you should see a crown icon on your avatar and the license is valid till next year.
4. As long as you make sure the account is in VIP status and NOT click the log out button at the account interface as this will make you exit the VIP account, you will be enjoying the entire program.
For any further issue, please contact [email protected].
Thank you!This application does not work, activation was successful, but when I try to record screen it just does not work.
registering is a complete mess, what a shame, I can’t activate the software! sign in, log in, create account doesn’t work at all!
Please apowersoft, stop doing anything and change your job![@ApowerREC Support] Dear Apowersoft people:
I have the same problem as other giveaway users. I already registered with an email account, I put the VIP exclusive license I got from shareware on sale; but I keep getting the problem of registering as a VIP. The Apowerrec program does not let me record the screen and returns to the trial state.
After registerd successfully , trying to record says its a trial version & refuse to start.Dear Apowersoft Support,
1) I have created a Apowersoft Account (yaschuk)
2) I have activated the VIP account and do have a Crown by my Avatar and have entered the license key while still logged on to my Apowersoft Account
3) I do receive a message indicating that the program has been registered successfully
4) When I start the program, it starts and tells me that it is in Trial ModeI even tried creating a Apowersoft Account using my Facebook credentials and get the same results….I’m totally frustrated!!
I have the same issue if anyone can shed some light
Hi Team,
I have tried to log into my vip account, I have also uninstalled/re-started/reinstalled and logged back into the application and I am still showing as a free account but under account settings I have VIP status. When trying to record I get the “sorry you are using the trial version” I then re-enter my serial number and it say product activated. but this still doesnt allow me to have VIP status.
Kind Regards
Irfan lakha
[@Honup] Dear Honup, so sorry for the inconvenience this brings you. We just sent the feedback to our technician and the issue is fixed by now, please reinstall the program and you will be getting the latest fixed version, then directly log into your account is alright. For any further issue, please contact support@apowersoft to get faster reply. Thank you!
[@san] Dear San, so sorry for the inconvenience this brings you. We just sent the feedback to our technician and the issue is fixed by now, please reinstall the program and you will be getting the latest fixed version, then log into your registered free account and click “activate VIP” at the account interface & enter the activation code you received from this giveaway, and you will be then enjoying all the program features. Please make sure not to click the log out button as means exit your VIP account. For any further issue, please contact support@apowersoft to get faster reply. Thank you!
[@Julio] Dear Julio, so sorry for the inconvenience this brings you. We just sent the feedback to our technician and the issue is fixed by now, please re-download the program from the site again and install the program, and you will be getting the latest fixed version, then, directly log into your account is alright. For any further issue, please contact support@apowersoft to get faster reply. Thank you!
