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Hey, [@Dee], try right-clickign on the installer and selecting [ Run as Administrator ].
__________Or … try rebooting into [ Safe mode with networking ] to install it, you may have something watching and blocking, safe mode turn off all that other stuff.
Web search [ how to start in safe mode for windows ( your version, XP, 7, 8, 8,1, 10 ) ].
If that works, then something in regular / virtual / non safe ( ! ) mode is blocking the ports Audials needs.
Let us know ow it goes.
.Thanks for trying, Peter, but something solved the problem before I got to try your suggestions. It’s weird:
Last night, I had the problem several times, even after rebooting the PC.
Today, without having rebooting or even logging off, I tried again, and it worked fine.
I guess we’re not meant to understand everything!How do I install it? Installer immediately stops with message “Downloading installation files … -2147483648%” and then says internet connection needed; click OK when internet available.
Internet is working fine, and I even tried setting default browser to Chrome, Firefox & Edge, all with same results, so it’s not the browser.Not Install. “Setup requires a working interne connection to proceed. Make sure your computeris connected to the internet and click OK . Please check your proxy and firewall setting if problem persists.”
I Have internet connected active;
No proxy;
Firewall exception for Audials Music Tube or disable Firewall.Won’t allow download through my VPN?? Can’t trust a program that want’s access to my actual IP address!
Won’t allow download through my VPN?? Can’t trust a program that want’s access to my actual IP address!
Impossible registration
“An unexpected error occurred.
Please try again later.”And that message repeats itself indefinitely.
[@AussiePete]
Use a program like revo uninstaller to uninstall any program, it actively searches for all registry listings associated with the program and removes everything with just a few clicksI suggest contacting Audials and then telling us here what happens.
[ https :// audials. com/en/contact/start. html ]
I’m getting more and more tired of vendors who do not participate in these threads, ruining any possible goodwill they may have been trying to raise with SOS visitors.
__________I’m shocked that it installed flawlessly for me, because I usually find every install bugaboo.
This time, I guess that my computer somehow matches some essential criteria that an Audials programmer is using at the moment, so I’ll share:
– recent fresh install and update of OS and drivers,
– no “watchers”, such as no resident anti malware programs,
– fresh reboot, install the program as the first task after the reboot quiesces.
What else can a vendor expect of us?
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