- This topic has 62 replies, 1 voice, and was last updated 3 years, 5 months ago by
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[@Alex]
Hi Alex!
I’m Ainhoa, Customer Success Manager at Internxt!We are sorry for any inconvenience! We are currently working on improving the speed and file preview among other features since we want to raise the overall user experience. If you have any problem remember we have a support team that would really happy to help you! Just email [email protected]! Have a nice day!
Hi there!
I’m Ainhoa, Customer Success Manager at Internxt.Please send an email to [email protected] so we can upgrade your plan to 20GB immediately! You can also explain to us any problem you are facing and our support team will help you to solve it. Sorry for any inconvenience! Thank you!
[@Wadadoo]
¡Hola!
Soy Ainhoa, Customer Success Manager en Internxt.Me alegra saber que el equipo técnico ha solucionado tu problema y espero que disfrutes mucho de Internxt. ¡Que pases un buen día!
[@F.Lotz]
Hi there!
I’m Ainhoa, Customer Success Manager at Internxt.I’m really happy you like our product. Enjoy Internxt!
Hi!
I’m Ainhoa, Customer Success Manager at InternxtDo you already have your 20GB? If not, please send an email to [email protected] and we will upgrade your plan immediately! Sorry for any inconvenience!
Hi Richard!
I’m Ainhoa, Customer Success Manager at Internxt.Sure! We can fix it. Please send an email to [email protected] and we will upgrade your plan immediately. Thank you!
[@Mark]
Hi Mark!
I’m Ainhoa, Customer Success Manager at Internxt!Thank you so much for your comment! We are really happy to see you like Internxt! Have a nice day, Mark!
[@Stu]
Hi there!
I’m Ainhoa, Customer Success Manager at Internxt.We are sorry for any inconvenience. Due to the number of people signing up we have had some problems.
Please, send an email to [email protected] so we can upgrade your plan to 20GB. You can also explain to us any problem you are facing and our support team will help you to solve it! Thank you so much![@fitaci]
Hi there!
I’m Ainhoa, Customer Success Manager at Internxt.We are currently working on it and it would be available soon!
Hi there!
I’m Ainhoa, Customer Success Manager at Internxt!We are currently working on this so it will also work on 32 bit Windows. Thank you!
After sending a few emails to the technical department, I finally managed to download the INTERNXT app
for Android from Google Play Story.
Its size is 55.39 MB.
In order to work normally, in addition to the repository, it also requires additional permissions to access:
1. / Camera
2. / Phone
3. / Location
This fact is already worrying. . .Account set up fine for me, i just followed instructions and i got the 20 GB free account, only one strange little problem, i can’t seem to find/download the Desktop app, SOS didn’t download it like usual, and links to download from from Internxt, the download link gives me a 404 Not Found error. Thanks SOS and Internxt for this offer.
The app seems basic with very few options. Can’t find a download files button. Slow, clumsy and ok for photos but doesn’t seem to like other file types (mp3, MP4, zip, app, exe, etc.) Feels like a beta project. I would be cautious q, at the moment, of storing any important files here.
[@Mier]
Hi there,
Here you can learn more about how we keep your data secure https://blog.internxt.com/what-is-decentralized-cloud-storage-decentralized-cloud-storage-is-more-secure-46b0e813b41b and https://blog.internxt.com/alternative-to-dropbox-f3d242648497[@Léon] it should be 20 GB if you sign up through the dedicated sharewareonsale landing page at https://internxt.com/sharewareonsale If you’re experiencing any issues, please email us. Thank you!
