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When I read about the disastrous situations experienced by users during the 3 previous days, I feel somebody should defnitly scramble on line in order to furnish some usefull information.
Installed. Go to drop down menu, About, attempt to enter the license key provided but not let me do so. Key already inserted but not that provided by the Shareware
The history of the quality of this software is at best questionable – any doubts at all and you should run in the opposite direction.
So, I seriously recommend using Macrium Reflect (Free Home version would be more than enough for most people here) or AOMEI Backupper (given away regularly) if you want decent drive imaging (and mounting of images if you want).