The Essential ITIL Certification Training Bundle [for PC, Mac, Android, & iOS]

This ITIL Foundation training program will introduce you to the basics of ITIL services lifecycle, processes, ITSM’s best practices, and the interactions of the ITIL lifecycle phases. ITIL is one of the most important, base-level IT certification exams, mandatory for a wide variety of careers in IT. This course is structured along the 5 ITIL lifecycle stages: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement, and will help you ace the exam when it comes time to take it.

• Access 2 days & 9.5 hours of instructor-led training
• Gain skills which will enable you to demonstrate a basic understanding and implementation of the ITIL® framework
• Earn 25 PDUs for PMI Credential Holders
• Practice for the ITIL Foundations certification exam w/ 3 exam simulations included

After the Foundations exam, the next step on the ITIL track is the ITIL Intermediate Service Operations certification exam. This course will impart strong foundational knowledge required to pass this exam and contribute towards the three credits required to take the ITIL Expert exam.

• Access 44 lectures & 8 hours of instructor-led training
• Ensure effective & efficient delivery of IT services to the satisfaction of the customers
• Gain skills which will enable you to demonstrate a basic understanding and implementation of the ITIL® framework
• Practice for the ITIL Intermediate Service Operations certification exam w/ 2 exam simulations included

This course will impart foundational knowledge required to pass the ITIL Service Transition certification exam, which carries 3 credits out of 17 needed to achieve the complete ITIL Intermediate certification. ITIL-ST helps you organize your organization for new and revised resources created during the Strategic and Design stages of the ITIL lifecycle. The techniques of ITIL-ST can help organizations and individuals understand and manage changes to IT services in line with users’ expectations and business strategy. It plays a key role in flexibly managing changes and delivering improvement to services provided by organizations or programs of work.

• Access 2 days & 7.5 hours of instructor-led training
• Learn processes, practice elements & management techniques that help you build, test and implement IT products and services
• Cover management of technical considerations, challenges, & risks
• Practice for the ITIL Intermediate Service Transition certification exam w/ 2 exam simulations included