Installed with no delays or problems. Registered successfully! I think the main issue is, when registering, you have to enter your user name (email) twice: Once in the user name field and once in the firm name box. Then enter the serial manually…no copy and paste allowed. I also think because the software is from Germany, while we here in the States are awake, they are asleep or have their servers powered down. I’m just guessing. But I waited 5 minutes for my serial to come in. AND they sent it twice. I must have clicked something twice at their web page. But the program works fine. NOTE: I used Firefox to get my serial key.