- This topic has 10 replies, 1 voice, and was last updated 2 months ago by David.
Dec 28, 2020 at 12:03 am #17006997AshrafKeymaster
Have something to say about AceThinker Video Master? Say it here!
Have suggestions, comments, or need help? Post it here! If you know of better software than AceThinker Video Master, post it here! If you know of issues with AceThinker Video Master, post it here! Share your knowledge with all of us. :-)Dec 28, 2020 at 5:22 am #17008542Ken s QuinlanGuest
I have tried posting the license key in a variety of ways, with dashes with out dashes, with zeros , with the letter o both upper case and lower case and I still get an invalid code . Since I cannot just copy and paste the code this is very frustrating .
Ken QuinlanDec 28, 2020 at 7:23 am #17009187RafalGuest
It’s only for one year! :(
Not lifetime.Dec 28, 2020 at 8:10 am #17009369JamesGuest
[ @Ken s Quinlan] Did you sign up for an account to activate it first? You have to do that then choose activate VIP or your code will not work. I copied and pasted mine.Dec 28, 2020 at 8:11 am #17009374JamesGuest
[ @Rafal] I’d rather a year of updates/support rather than an older and non-updated one-time version.Dec 28, 2020 at 9:02 am #17009628BrianGuest
Couldn’t find a way to register. This seems to be due to the fact that I already had a login from a previous purchase. If anyone has info on how to register in this case, please reply.Dec 28, 2020 at 1:00 pm #17010335d adamsGuest
@Rafal. The terms and conditions clearly stated this is a one year offer.Dec 30, 2020 at 6:05 am #17017645Keith HammGuest
Can’t get to the sign up/registration page. Deleted.Dec 30, 2020 at 8:12 am #17018219GeneGuest
So many video editors & converters around to choose from already.
What James said.
And anytime you introduce inconvenient hoops that must be jumped through to activate, it becomes an easy PASS.Dec 30, 2020 at 5:50 pm #17020062kjlGuest
OK so I had a previous install of the app on one pc and I downloaded this new version, tried to enter the new key given
on main swos page but could not enter it.
I uninstalled the app and tried to install it again from the swos downloader but still the same issue.
I then uninstalled the app again and even deleted the program folder, restarted the pc, and ran the swos, and installed.
I launched the program again and again my login info was not changed.
I do not mind a software company safeguarding their apps and user info, but this should never be a way to generate revenue.Dec 30, 2020 at 9:04 pm #17020327DavidGuest
The installation and activation instructions are detailed, a bit complicated, but I found they worked as expected to attain successful installation. However: I am disappointed after installation to find that the version does NOT include the ability to download videos from vimeo or any URL. The user guide and video tutorials are not useful in that regard for the current version. There is no obvious or discoverable way to send a support email request/ticket.