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BY the way… Whoever translated Ashampoo’s interface to Turkish made a bad joke. The “distributor” is translated as “scammer” or “fraudster”. Please check your translations.
Same problem as others here are reporting: Connect program hangs up, does not install Duplicate File Finder, shows a gray bar at the bottom and will not close unless you kill it using Task Manager.
I agree with others – “Did not install. Connect program hung up at last step and would not install or cancel or “get”. ” and
“grey bar [appears] and then nothing else happens.”
Tried going to Ashampoo site and without logging into my AShampoo account, downloaded the free Duplicate File Finder – got file with different name but same size 904KB. Went through same process – get, install in connect and same result – fails.I had the same problem with Ashampoo Connect. Would hang after telling it to install. Couldn’t exit, had to use Task Manager to close.
It doesn’t install the Duplicate File Finder programa. It installs Connect, but then it frozes when trying to install the other.
@Everyone: We are trying to ask the developer to fix these issues. It looks like some people are able to install the giveaway and some are not.
Failed to install giveaway,
2023-07-17 17:50:46.020 +03:00 [ERR] Unhandled exception in circuit ‘ZmIpPL9pemCeCsyfmX2HvgB21w8g3RMN_LF3Bf3WyeY’.
Ashampoo.Connect.Service.Application.Features.Collection.Exceptions.CollectionItemNotFoundException: Item with id ‘10101’ not found in collection.
at Ashampoo.Connect.Service.Application.Features.Collection.CollectionManager.GetItemById(CollectionItemId id)
at Ashampoo.Connect.Service.Features.Collection.Commands.InstallItem.InstallItemCommandPreProcessor.Process(InstallItemCommand request, CancellationToken cancellationToken)
at MediatR.Pipeline.RequestPreProcessorBehavior2.Handle(TRequest request, RequestHandlerDelegate1 next, CancellationToken cancellationToken)
at Ashampoo.Connect.Service.Pages.Authorized.Product.AddFreeProductDialog.GetFreeProduct(Boolean installProduct)
at Ashampoo.Connect.Service.Pages.Authorized.Product.AddFreeProductDialog.OnClickGetAndInstallFreeProduct()
at Microsoft.AspNetCore.Components.ComponentBase.CallStateHasChangedOnAsyncCompletion(Task task)
at MudBlazor.MudBaseButton.OnClickHandler(MouseEventArgs ev)
at Microsoft.AspNetCore.Components.ComponentBase.CallStateHasChangedOnAsyncCompletion(Task task)
at Microsoft.AspNetCore.Components.RenderTree.Renderer.GetErrorHandledTask(Task taskToHandle, ComponentState owningComponentState)Installed after numerous attempts. But the version is already outdated. Useless, slow, incomplete. I was asked for a licence key tot buy. Will remove it from my PC now…
Esta oferta es del 17 de Julio 2023, cuando ha terminado?
Yo lo quería.
Pero estoy viendo que hay muchos problemas de instalación.
A mi me ha pasado hoy con 2 productos de Ashampoo:
Backup Pro 16 –> Instalador pide la licencia y no me ha llegado ningún correo con ella.
Music Studio 2023 –> Al abrir el programa está esperando confirmación de correo electrónico pero no me llega.¿Pueden ayudarme, por favor?
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This offer is from July 17, 2023, when does it end?
I wanted it.
But I am seeing that there are many installation problems.
It happened to me today with 2 Ashampoo products:
Backup Pro 16 –> Installer asks for the license and I have not received any email with it.
Music Studio 2023 –> When opening the program, it is waiting for an email confirmation but it does not arrive.Can you help me please?
several attempts to use it,
you can select any paths, its all or nothing.
no progress meter, left it running for a day and then suddenly completed.
no chance to select the duplicate to remove or export list., just gives you a list of files to delete or not. cnat be sure what its matched as duplicate.deneyelim.
