- This topic has 39 replies, 1 voice, and was last updated 1 month, 1 week ago by Norbert.
Jun 8, 2021 at 12:03 am #18021485AshrafKeymaster
Have something to say about HitPaw Photo Enhancer? Say it here!
Have suggestions, comments, or need help? Post it here! If you know of better software than HitPaw Photo Enhancer, post it here! If you know of issues with HitPaw Photo Enhancer, post it here! Share your knowledge with all of us. :-)Jun 8, 2021 at 2:58 am #18022068Urban QuintusGuest
After starting and registring the program I loaded a (jpg) picture and got the following message “Exception occurred unable to open the file”
Trying with the sample pictures I get the same message.
Any suggestions?Jun 8, 2021 at 4:03 am #18022360PeterGuest
Same as with Urban Quintus above. Clicking the preview button stalls the software. Nothing else than exit possible afterwardsJun 8, 2021 at 5:19 am #18022820MatthiasGuest
The same for me, one click on preview and after a short time the program is finishedJun 8, 2021 at 5:54 am #18022967marco mandruzzatoGuest
non ho ricevuto la chiave di licenzaJun 8, 2021 at 6:08 am #18023019AustinGuest
The program also stalls out for me. Regardless of the photo being previewed (including the sample files), the software stops at 99%. If I click the Stop” button, the program stops responding and I need to use another option to close the program.Jun 8, 2021 at 6:27 am #18023096BBGuest
The program crashes every time I try. It gets to 99% & then after a few moments it crashes.Jun 8, 2021 at 6:37 am #18023149ZiutekGuest
I have not received a license key.Jun 8, 2021 at 6:51 am #18023222Darlene CrochetGuest
Can’t get it to work I keep getting an error… exception occurred can’t open file I have tried it on 2 different computers and no luck Anybody having any luck getting it to work?Jun 8, 2021 at 7:49 am #18023482NorbertGuest
[ @BB] Same here. Tried to re-install. Same result.
Have written to the company. Wonder if I get a reply.
Very annoyingJun 8, 2021 at 8:24 am #18023615james de pauleGuest
Je n’ai pas reçu de clé de licence.??Jun 8, 2021 at 8:25 am #18023624Vincent ChangGuest
I did not receive the license key by e-mail. How do I receive one now?Jun 8, 2021 at 8:41 am #18023677JamesGuest
Windows event viewer shows the following:
The description for Event ID 1 from source BugSplat-hitpawphotoenhancer-HitPawPhotoEnhancer_Win cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
296Jun 8, 2021 at 11:11 am #18024084GAMISGABGuest
No key received!
I uninstall this software from my computer.
Sorry!Jun 8, 2021 at 12:35 pm #18024325MekongDeltaGuest
Just for kids, tryied load with RAW image, but no RAW support. Uninstalled after one minute.